When I decided to make the decision to have plastic surgery, I went about the task of interviewing 5 different offices. The process took a bit of time but it was well worth it. Plastic Surgery Associates was the last office on my list to interview. Just from the moment I made the consultation appointment and talking to the office staff on the phone it was clear the professionalism was at a level I hadn’t experienced with the other offices I interviewed. The office staff is both informed and friendly. When you are on the phone with them you never have the feeling that there is anything else they need to be doing. All my initial questions were answered and my appointment was made. At my consultation I met Dr. Furnas. She was warm, friendly and above all eager to answer all my in-depth questions about the procedure I wanted to have. I was able to view the surgical suite and was informed that the anesthesia would be performed by an anesthesiologist. She also let me know that the surgical nursing staff was credentialed in surgical assisting and that both she and Dr. Canales would perform the procedure. Again I felt as if I was the only person that she had to see at that moment. I was never rushed and I felt confident that I had received all the information I needed to make the right decision. After that appointment it was clear which surgical office I would choose to do my procedure. On the day of my surgery, I was made to feel comfortable and calm. The nursing staff has the incredible ability to make you feel as if you’ve known them forever.
They treat you like you are part of the family. Needless to say the surgery was more than I could have even hoped for. The recovery was quick and the results are beautiful.
That initial appointment was 9 years ago. Since then I have returned to both Dr. Furnas and Dr. Canales to have other procedures done. They are amazing doctors. One of the greatest things about them is that you get the benefit of both of them for your surgical procedure. I have never been anything but thrilled with the outcome of their amazing talent.
They are truly gifted at what they do. The moment you enter Plastic Surgery Associates you have entered an oasis. The environment is warm and inviting. You are greeted with your name by someone who is warm and friendly. You feel like everyone is there to serve you. No matter if you choose Dr. Furnas or Dr. Canales, your experience will leave you informed and confident, with the most beautiful results. They both are professional, talk in a language you can understand and really care that your experience is a good one. There isn’t a single person in their practice that isn’t gifted at what they do. I always leave their office with a smile on my face.
Thank you for all you do everyday.